Piccola Pallottola Necklace

14K Gold

To determine your perfect fit, grab a measuring tape and measure your neck circumference in inchs. Mark the distance, grab a trusty ruler, and there you have it—that's your neck circumference

Necklace Size Chart

TO CLEAN YOUR JEWELRY

Keep your gold jewelry looking fabulous with a simple routine. Just grab a soft microfiber cloth and gently shine it with lukewarm water. For extra shine, your local jeweler can help with professional polishing.

WHAT TO AVOID?

To keep your gold or enameled pieces (including gemstone pieces) in top shape, it's best to apply makeup, perfume, and hair spray before putting on your jewelry. Also, remember to avoid wearing them in swimming pools as chlorine can damage the gold and affect its shine, clarity, and durability.

REPAIRS, WE’RE HERE TO HELP!

We understand the importance of your jewelry because, like you, we're passionate about it too. If your jewelry needs repair, don't worry! Just contact us via email at hausofleeim@gmail.com and provide us with the details of your repair needs. We'll guide you on how to proceed with mailing in your piece for repair.

We're dedicated to keeping your jewelry in its best condition, so reach out to us and let us assist you with any repairs you may need.

Production time

Since most items are 'made to order', please note that it may take up to 10 business days for items to be ready for shipping. However, most of the orders will be shipped within a week.

Shipping

*Domestic Shipping
- USPS Domestic Standard: 3 - 7 Days
- FedEx 2-Day Express Domestic: 1 - 2 Days

*International Shipping
- USPS First Class Int'l: 14 - 28 Days
- USPS Priority Mail Int'l: 6 - 14 Days
- FedEx International Priority: 3 - 5 Days

For International Customers - Customs and import taxes

Since every country has a different import tax rate, we are not able to estimate the actual amount for it. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Return, Refund, Warranty

You can return your item within 14 days. If you are not satisfied with your purchase, please contact us within 7 days of receiving your item with your refund request. Then you have 7 more days for preparing the return shipping. The following items can't be returned or exchanged.

- Custom or personalized orders

- "Shop pay" payment plan orders

- Platinum jewelry orders

*All items will have a 12 months warranty.

Please contact us if your item is broken outside the warranty period. We will fix your jewelry with a minimum fee.

Order Cancellation

Please contact us within 24 hours of placing the order if you want to cancel the order. A 10% cancellation fee of the item amount will be applied for any cancellation request after 24 hours.